Will a patron be notified if their entry pass expires or is no longer good?

When a user’s entry pass is past the expiration date, the status of the entry pass changes in the app to show “Expired” state.  The user can no longer view a QR code on expired entry passes; they are simply presented an option to renew or create an entry pass.

At this time, users are not notified if the entry pass is about to expire.   

As a best practice, we suggest communicating with patrons before an event to remind them to generate their pass and if they’ve already created one, to verify that their pass is valid.