What happens if a patron fails an entry pass?

To create an entry pass, a user can search for the event or venue and simply click “Create Entry Pass.” Bindle then checks to see if the user’s uploaded health records (their “certificates”) meet the policy criteria specified for entry.  If the user doesn’t meet the criteria, they are presented a ‘fail’ screen listing which criteria they did not meet.  Importantly, this can be done before the user attends an event or venue, so the user has the opportunity to comply with entry requirements.  The information on the ‘fail’ screen is not shared with the venue.

When the user meets the event or venue’s health policy, they will receive an entry pass with a QR code that can be presented at the time of entry.  The venue can choose to visually inspect the entry pass and expiration date or scan the QR code.  Scanning the QR code will confirm that the credentials are valid and authentic by generating an instant response on the verifier’s device.

If the user fails the policy at the time of entry, the event or venue needs to specify standard operating procedures to determine how to help the user resolve the failed policy by way of exception or alternate method.